Extra Space Storage Privacy Statement

We at Extra Space Storage value the relationship we have with our customers and web site visitors. We are committed to responsible information handling practices. We take the privacy of our customers very seriously and want you to feel comfortable whenever you visit our web site, access our online services, or participate in our online offerings. Although our web site has unique services and offerings, they share a similar privacy philosophy. Therefore, we drafted this corporate online privacy statement to describe Extra Space Storage's general privacy approach to the information practices of our web site. To review our web site privacy policy, please click here.

Extra Space Storage Privacy Principles

Our approach to responsible information handling is based on the United States Federal Trade Commission's Fair Information Practices, the cornerstone of which is providing notice of our information practices and other privacy aspects in order to allow individuals to make informed decisions regarding their personal information (i.e., information that specifically identifies an individual, such as an individual’s name, address, telephone number or e-mail address). When you visit our web site, information may be requested of you in order for you to participate more fully in our online offerings and services. When we collect information from you, we let you know what is being collected, how it is collected, for what purpose(s) it is collected, and to whom it may be disclosed. We also identify the information that is necessary to fulfill your request. Whenever we request additional or optional information, we mark such information as voluntary so that you know it is not required to receive the requested service.

Personal Information

You may browse our web site without providing personal information to us. However, if you want to receive our online products and services, or participate in other online activities (e.g., surveys and contests), we may request that you provide us with information about yourself. Providing this information is optional and not a requirement to visit our web site. When you provide personal information to us that may be used for secondary purposes (i.e., uses not related to the purpose for which the information was collected), we give you the opportunity to opt-out of such uses.

Information Updates

We have a variety of mechanisms for you to modify and update the contact information that you have provided to us and are in the process of developing more mechanisms to update your personal data. When you visit our web site, we let you know in our privacy policy how you may currently modify the personal information that you have provided.

Protect Personal Information

We recognize industry standards and employ security safeguards to protect personal information from unauthorized access and misuse. Furthermore, we take measures to ensure that the information used to process your request is accurate and current.