At Extra Space Storage, we know that our people are our greatest asset. We also know it is essential to have a deep and talented bench, that can execute today and for the next decade. Our executive management team has an average tenure of 17 years with Extra Space Storage, and succession plans are emphasized at every level of management. We differentiate ourselves from the competition by attracting and retaining top talent throughout all positions, and we want to make Extra Space Storage a great place to work. In 2018, we received several accolades as a top-rated corporation to work for including recognition from Glassdoor with the Employees’ Choice Award - 2018 Best Places to Work. This award is given to the top 100 companies in the nation, out of more than 700,000 companies reviewed.
We provide our employees with the support they need to succeed. The result: 90% of our employees say Extra Space Storage is a great place to work and 85% of our employees report that they would refer a friend or family member to work at Extra Space Storage. Our Glassdoor rating is 4.2 out of 5.0 with 94% approval for our CEO as of December 31, 2018.
Our Culture
We have a strong company culture that is built on values, which are emphasized at every level of the company. Our five values—Integrity, Excellence, Innovation, Teamwork and Passion— are at the center of everything we do. They guide the way we work, interact with our customers and the way we treat our co-workers. Extending from those values are the principles and actions that guide our culture and give meaning to our values. We embody these values in our Company Compass, which gives direction to our strategy, our hiring, our partnerships and our operations. Learn more about our company culture here.
Serving our Communities
Our facilities are good neighbors. When we commit to buy, build or manage a facility, we bring security, attractive landscaping and professional property management to the community. We view each Extra Space Storage facility as being as much a part of the community as are our on-site managers and customers. We have a culture of giving back and encourage our 3,650 employees to volunteer within their community.
For example, in 2018, our employees held an event where Extra Space bought and our employees assembled wheel chairs to be donated to a local Veterans Affairs hospital. Our employees also conducted supply drives for schools lacking resources, food drives for local food banks, clean-up projects at schools and local parks and trails and more. These projects, as well as participation in other service activities, are examples of how we strive to be active participants in our communities.
"Our people are the true difference between Extra Space Storage and the industry. We train more, we empower more and we expect more. We have spent 40 years creating a value based culture where people want to work, resulting in great talent at all levels and the deepest bench in the industry."
Company Compass
As our values are at the center of all we do, they guide the way we work, the way we interact with our customers and the way we treat our co-workers. Extending from those values are the principles and actions that guide our culture and give meaning to our values.
Executive TEam
and Chief Financial Officer
and Chief Operations Officer
and Chief Marketing Officer
and Chief Legal Officer
Joseph D. Margolis
Chief Executive OfficerJoseph D. Margolis has served as our Chief Executive Officer since January 1, 2017. Previously, he served as our Executive Vice President and Chief Investment Officer (“CIO”) from July 2015 until December 31, 2016. Mr. Margolis served as a member of our board of directors from February 2005 until July 2015. From 2011 until July 2015, he also was Senior Managing Director and Partner at Penzance Properties, a vertically integrated owner, operator and developer of office and other properties in the Washington, D.C. metro area. Previously, Mr. Margolis was a co-founding partner of Arsenal Real Estate Funds, a private real estate investment management firm, from 2004 through 2011. Before forming Arsenal in 2004, Mr. Margolis held senior positions from 1992 to 2004 at Prudential Real Estate Investors in portfolio management, capital markets and as General Counsel. Before that, Mr. Margolis worked for The Prudential Insurance Company of America as in-house real estate counsel from 1988 through 1992, and as a real estate associate at the law firm of Nutter, McClennen & Fish from 1986 through 1988. Mr. Margolis is a graduate of Harvard College and Columbia University School of Law.
P. Scott Stubbs
Executive Vice President and Chief Operations OfficerP. Scott Stubbs has served as our Chief Financial Officer since December, 2011. He served as the Company’s Senior Vice President Finance and Accounting since our inception, and the Corporate Controller of our predecessor beginning in December 2000. Prior to joining our predecessor, Mr. Stubbs served as Chief Financial Officer of the Lyon Company from June 2000 through December 2000. From 1995 through 2000, he served as the U.S. Controller of Critchley Inc. and from November 1992 through June 1995, he worked at Neilson, Ellgren, Durkin & Co. as a consultant. Mr. Stubbs is a licensed CPA and holds a B.S. and a Masters in Accountancy from Brigham Young University. Mr. Stubbs currently serves as a member of the board of directors of ZAGG Inc. and as the audit committee chairman.
Samrat Sondhi
Executive Vice President and Chief Operations OfficerSamrat Sondhi has been a member of the Company’s senior management team for over ten years, operating in various roles including Divisional Vice President, covering core markets across the United States, and Senior Vice President Revenue Management, playing a key role in the evolution of pricing strategy and execution for the self-storage industry. Prior to joining the Company, Mr. Sondhi served as the Vice President Revenue Management for Storage USA for two years. Prior to joining Storage USA, Mr. Sondhi worked as a consultant with Deloitte Consulting from 2001 to 2002. Mr. Sondhi holds an M.B.A. degree from Carnegie Mellon University and a B.S. in electronics from Pune University, India.
James L. Overturf
Executive Vice President and Chief Marketing OfficerJames L. Overturf has served as Chief Marketing Officer (“CMO”) since May 2014. Previously, he held senior leadership positions with the Company in marketing and investor relations from August 2004 to May 2014 under various titles including Senior Vice President of Marketing and Senior Vice President of Investor Relations. Mr. Overturf also served as Vice President of Marketing for our predecessor from February 1999 to August 2004. Prior to joining our predecessor, he was Director of Marketing at 3Com Megahertz Corporation from November 1997 to February 1999. From May 1994 to August 1997, he served as Marketing Manager at Fidelity Trust Company, a subsidiary of Fidelity Investments. Mr. Overturf holds a B.S. in marketing from Montana State University.
Gwyn G. McNeal
Executive Vice President and Chief Legal OfficerGwyn G. McNeal has served as Chief Legal Officer since July 2013. Ms. McNeal has been with the Company for more than 12 years. Prior to her current role she was the Vice President and Associate General Counsel of the Company, providing legal support to the Company’s operations team along with overseeing litigation, employment law matters and intellectual property. Ms. McNeal began her career practicing law with Latham & Watkins LLP, San Diego from 1992 to 2000. She then served as General Counsel for 3form, Inc. from 2000 to 2003. Prior to joining the Company, Ms. McNeal represented the Company as external counsel with Nelson Christensen & Helsten. Ms. McNeal holds a B.A. from Brigham Young University and a J.D. from the University of Southern California.