Annual Report 2014

Terms and Conditions

Extra Space Storage Privacy Policy

We at Extra Space Storage value the relationship we have with our customers and web site visitors. We are committed to responsible information handling practices. We take the privacy of our customers very seriously and want you to feel comfortable whenever you visit our web site, access our online services, or participate in our online offerings. Although our web site has unique services and offerings, they share a similar privacy philosophy. Therefore, we drafted this corporate online privacy policy to represent Extra Space Storage's general privacy approach to the information practices of our web site.

Extra Space Storage Privacy Principles

Our approach to responsible information handling is founded on the basis of the Fair Information Practices, the cornerstone of which is providing notice of our information practices and other privacy aspects in order to allow individuals to make informed decisions regarding personally identifiable information. When you visit our web site, information may be requested of you in order for you to participate more fully in our online offerings and services. When we collect information from you, we let you know what is being collected, how it is collected, for what purpose(s) it is collected, and to whom it may be disclosed. We also identify the information that is necessary to fulfill your request. Whenever we request additional or optional information, we mark those as voluntary so that you know it is not required to provide the requested service.

Personal Information

You may browse our web site without providing personal information to us. However, if you want to receive or our online products and services, or participate in other online activities (e.g., surveys and contests), we may request that you provide us with information about yourself. Providing this information is optional and not a requirement to visit our site. When you provide personally identifiable information to us that may be used for secondary purposes, (i.e. uses not related to the purpose for which the information was collected), we give you the opportunity to opt-out of such uses.

Information Updates

We have a variety of mechanisms for you to modify and update the contact information that you have provided to us and are in the process of developing more mechanisms to update your personal data. When you visit our web site, we let you know in our privacy statements how you may currently modify the contact information that you have provided.

Protect Personal Information

We recognize industry standards and employ security safeguards to protect personally identifiable information from unauthorized access and misuse. Furthermore, we take measures to ensure that the information used to process your request is accurate and current.